This privacy policy describes how We treat Your personal information that may be collected through the Clearblue® me Menopause Stage Indicator App associated with Your user account, as well as any associated service such as the Clearblue® Helpline. It describes what data is collected though Our App, or Services, how We may use it and the choices available regarding our use of the information. Please do read this privacy policy, along with Our terms of use before using the Service. If You do not agree to Our terms of use then please do not use Our Services.
If you live in California, please view our California Consumer Privacy Statement at www.clearblue.com/california-consumer-privacy-statement for information about our data processing practices as required by the California Consumer Privacy Act 2018.
Please do contact Us if You have any questions or comments on the Privacy Policy. See “Who to contact” below for details.
You can read SPD’s supplemental Consumer Health Data Privacy Policy (“Health Privacy Policy”) at www.clearblue.com/consumer-health-data-privacy-policy, which explains our practices for “Consumer Health Data” as such term is defined by applicable laws including Washington’s My Health My Data Act, Nevada’s Consumer Health Data Privacy Law, Connecticut’s Data Privacy Act, and other U.S. health privacy laws, as each are amended and as and when they become effective including any regulations referred to collectively as (“U.S. Health Privacy Laws”).
Personal information is defined in this policy as information that identifies You, may be reasonably used to identify You or is of a personal nature.
We collect Your email address, username, PIN and date of birth. We use this information for Our legitimate interests, which We can describe further upon request, including to:
We also collect data regarding Your periods and related health information to provide You with the Clearblue® me Menopause Stage Indicator App functions, including
Your height, weight, use of hormonal birth control, use of HRT, pregnancy status, breastfeeding status, period flow, spotting, hot flashes, night sweats, cold sweats, sleep problems, headaches, joint pain, breast tenderness, heart palpitations, weight gain, sex drive, vaginal dryness, mood swings, irritability, tiredness, mood, anxiety, forgetfulness, brain fog, cycle length and any other information You have added on to the Service which identifies You or might reasonably be used to identify You individually.
In certain jurisdictions, this data may be considered sensitive information. To the extent required by applicable law, We obtain Your consent to collect and use this data. You may withdraw this consent at any time as further explained below.
When collecting Your personal information, We will let You know which information is required to use the App. If You fail to provide us with such required information, We may not be able to provide You with the Clearblue® me App functions.
We may also use the data collected via the App for additional purposes such as publishing scientific data, in which case We would anonymize the data before using it so that You would not be identifiable in any way.
We do not intentionally collect or retain personal information about children under the age of 16 years. This App is not intended for children under the age of 16 years.
When You access the Service, We may collect certain information from You by automated means, such as: using cookies to track information about the date and time when You access the App or a Service, the make, model and operating system version of Your mobile phone on which the App is installed and Your IP address, in order to enable Us to support the running of the Service.
We may ask You to provide Us with feedback or reviews on other sites. We are not responsible for the content or operation of these other sites. We cannot guarantee the privacy policies of these other sites and We recommend You read them before using.
We share Your personal information for the purposes described in this Privacy Policy with:
We do not sell Your personal information to third parties in exchange for monetary compensation or other consideration.
We also will disclose Your personal information if for example:
We reserve the right to transfer any information We have about You with the Service if We sell or transfer all or part of Our business.
Any information You provide may be transferred outside the country where it was originally collected. Those countries may not have the same data protection laws as the country You were in. When We transfer Your information to other countries We will implement appropriate safeguards to protect that information and will comply with applicable legal requirements in the receiving country. Further information about data transfers and the safeguards We implement may be obtained by contacting us as indicated below.
We have in place safeguards to protect Your personal information against loss, accidental, unlawful or unauthorized access or use. These are intended to protect the security and integrity of all Our information, including Your personal information.
You have the right to:
To withdraw any consent You provided, please navigate to the Privacy Center via the menu in the Clearblue® me App. Alternatively, to block or delete Your personal information, navigate to the Delete account feature via My account and follow the in-app instructions.
Depending on the law in Your jurisdiction You may have the right to:
To exercise any of these rights, please contact Us through the details in the “Who to contact” section below. Some of Our Services can only be provided to You if You provide Us with appropriate personal information. To help protect the data We store, We may need to check Your identity before allowing access to Your information. Where permitted under applicable law, a charge may apply before We provide You with a copy of any of Your personal information that We store. These rights are not absolute and SPD may legitimately refuse to comply with a request, for example if there is a legal obligation to carry out the processing, if the processing is required to meet the obligations set out in Our terms of use or if the request is manifestly unfounded or excessive. If You believe that SPD has not complied with Your data protection rights, You can lodge a complaint with the relevant data protection supervisory authority.
We will retain personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After a period of inactivity of 2 years, We will delete or permanently anonymize Your personal information, unless the data is necessary for the defence and settlement of any potential claim.
This Privacy Policy may be updated periodically to reflect changes in our privacy practices, the App and applicable law. We will post a notice on the App to notify You of significant changes to our Privacy Policy and indicate when it was most recently updated.
If You have any comments or questions about this privacy policy or would like to exercise any of Your rights with respect to Your personal information, please email Our company, SPD Swiss Precision Diagnostics GmbH, at privacy@spdspark.com.
If You no longer wish to receive marketing communications, You can follow the opt-out/unsubscribe instructions sent within such marketing communications. We may need to keep information to honor Your choices. For example, if you tell Us to stop sending marketing emails, We will need Your email address on file so that our systems remember that You no longer wish to receive marketing communications to that email address.
If You have product related inquiries, please contact helpme@clearblue.com
Effective as of March 28 2024